S300 FAQs

Get Your Queries Resolved

Q. How to setup manual transactions for credit card in PAX S300
  1. Press blue colored Function key ‘F’ and the Number ‘1’ key together.
  2. Enter the password.
  3. Press green enter key.
  4. Go to ‘Merchant Settings’.
  5. Here look for ‘Security Settings’.
  6. Enter the password again.
  7. Press green enter key.
  8. Finally, press card ‘Manual Entry’.
Q. How to Close the Batch in PAX S300?
    1. Press blue colored Function key ‘F’ and the Number ‘1’ key together.
    2. Enter the password.
    3. Press green enter key.
    4. Select ‘Hosts Settings’.
    5. Enter in the password again.
    6. Press green enter key.
    7. Select the down arrow once to get to the Batch Close option.
    8. Select Batch Close.
    9.  
Q. How to change the date and time on the PAX S300?
  1. Press blue colored Function key ‘F’ and the Number ‘1’ key together.
  2. Enter the password.
  3. Press green enter key.
  4. Press the down arrow once to get to the ‘System’s Settings’.
  5. Select ‘System Settings’.
  6. Select ‘Date/Time’ Setup.
  7. Enter in today’s date.
  8. Press green enter key.
  9. Enter in the ‘Time’.
  10. Press green enter key.
Q. How to check app update in PAX S300?
  1. Press blue colored Function key ‘F’ and the Number ‘1’ key together
  2. Enter the password.
  3. Press green enter key.
  4. Press the ‘Down Arrow’ once.
  5. Here, select ‘System Settings’.
  6. Press the ‘Down Arrow’ once again.
  7. This time select ‘App Management’.
  8. Enter the password.
  9. Press green enter key.
  10. Select ‘App Update’.
    1. If terminal prompts ‘Please Register First’ so please do activate first.
    2. If terminal prompts ‘Trans. Remained in Database, Please Check’, so first close the batch and clear failed transactions in database first, then back to this step.
    3. If terminal displays ‘checking...’ while checking if there are available applications on the Ads.
    4. If there is no available download, the terminal displays ‘no available download’ press any key.
    5. If there are available, the terminal automatic starts the download process; and displays ‘downloading...’ with the download progress percentage. Once downloading completed, the terminal displays ‘success’ and lists the downloaded applications
  11. Once the activation is complete, ‘Plug Out’ and ‘Plug in the CC Terminal’.
  12. Go ‘Back’ two (2) times.
Q. How to check ping in PAX S300?
  1. Press blue colored Function key ‘F’ and the Number ‘1’ key together.
  2. Enter the password.
  3. Press green enter key.
  4. Press the ‘Down Arrow’ once.
  5. Select ‘Communication’.
  6. Enter the password again.
  7. Press green enter key.
  8. Press the ‘Down Arrow Key’ twice, and select ‘LAN Parameter’.
  9. Press the ‘Down Arrow Key’ once again and go to ‘PING’.
  10. Here server URL shows ‘www.google.com’
  11. Press green enter key to check the ‘PING’.
Q. How to clear database on PAX S300?
  1. Press blue colored Function key ‘F’ and the Number ‘1’ key together.
  2. Enter the password.
  3. Press green enter key.
  4. Press the ‘Down Arrow’ once.
  5. Here, select ‘System Settings’.
  6. Go to ‘Database’.
  7. Enter the password again.
  8. Press green enter key.
  9. Now, select ‘Clear Database’ and wait for the confirmation message.
  10. Click on ‘Yes’.
Q. How to find IP address in PAX S300?
  1. Press blue colored Function key ‘F’ and the Number ‘1’ key together.
  2. Enter the password.
  3. Press green enter key.
  4. Press the ‘Down Arrow’ once.
  5. Select ‘Communication’.
  6. Enter the password again.
  7. Press green enter key.
  8. Press the ‘Down Arrow Key’ twice, and select ‘LAN Parameter’.
  9. Now, select ‘IP Address’ to find the IP.
Q. How to find Terminal id in PAX S300?
  1. Press blue colored Function key ‘F’ and the Number ‘1’ key together.
  2. Enter the password.
  3. Press green enter key.
  4. Select ‘Hosts Settings’.
  5. Enter in the password again.
  6. Press green enter key.
  7. Select ‘Host Parameters’.
  8. Then tap on ‘FDRCNV’.
  9. Now you can go to the TID (Terminal ID).
Q. How to review Transactions in PAX S300?
  1. Press blue colored Function key ‘F’ and the Number ‘1’ key together.
  2. Enter the password.
  3. Press green enter key.
  4. Go to ‘Display Transactions’.
  5. Press ‘REVIEW’ or ‘FIND’.
  6. Enter the password again.
  7. Press green enter key.

Now, you can review all the transactions for the current day.

Q. How to setup buzzer or setup volume in PAX S300?
  1. Press blue colored Function key ‘F’ and the Number ‘1’ key together.
  2. Enter the password.
  3. Press green enter key.
  4. Go to ‘Operation Settings’.
  5. Select ‘Buzzer Setup’.
  6. You can select the required settings from various options like:
    1. Key tone: on or off,
    2. Swipe tone: on or off,
    3. Card remove beep: no beep, one beep or continuous beep,
    4. Sound level: low, medium or high.
Q. How to self-register in PAX S300?
  1. Press blue colored Function key ‘F’ and the Number ‘1’ key together.
  2. Enter the password.
  3. Press green enter key.
  4. Select ‘Hosts Settings’.
  5. Enter in the password again.
  6. Press green enter key.
  7. Select ‘Host Register’.
  8. Press on ‘FDRCNV’.
  9. Choose ‘Self-Register’
Q. how to set screen backlight IN PAX S300
  1. Press blue colored Function key ‘F’ and the Number ‘1’ key together.
  2. Enter the password.
  3. Press green enter key.
  4. Go to ‘Operation Settings’.
  5. Press ‘Screen Backlight’.
  6. You can choose from Off, On with 60s timeout or Always on.
Q. How to switch between Normal mode or Demo mode in PAX S300
  1. Press blue colored Function key ‘F’ and the Number ‘1’ key together.
  2. Enter the password.
  3. Press green enter key.
  4. Go for ‘Merchant Settings’.
  5. Press ‘Authorizations’.
  6. Enter the password again.
  7. Press green enter key.
  8. Find ‘Debit Prompt’.
  9. Select either Off or On.
  10.  
Q. How to change LAN type in PAX S300
  1. Press blue colored Function key ‘F’ and the Number ‘1’ key together.
  2. Enter the password.
  3. Press green enter key.
  4. Press one time down arrow to get ‘Communications’.
  5. Enter the password again.
  6. Press green enter key.
  7. Press two time down arrow to find ‘LAN parameters’.
  8. Tap on ‘LAN Type’.
  9. Select either DHCP or Static.
Q. How to clear Transactions on PAX S300?
  1. Press blue colored Function key ‘F’ and the Number ‘1’ key together.
  2. Enter the password.
  3. Press green enter key.
  4. Press the ‘Down Arrow’ once.
  5. Here, select ‘System Settings’.
  6. Go to ‘Database’.
  7. Enter the password again.
  8. Press green enter key.
  9. Now, select ‘Clear Trans.’ and wait for the confirmation message.
  10. Click on ‘Yes’.
Q. How to solve Send Data Receive Error in PAX S300
  1. Trace down the Black cable connected to PAX S300.
  2. You will find a ‘Triangular Port’.
  3. Here, find 'L' shape power cable.
  4. You need to unplug power cable.
  5. Look for ‘Red Port’ with Ethernet cable.
  6. You need to unplug the Ethernet cable too.
  7. Now wait for 10 seconds minimum.
  8. You can plug in Ethernet cable and Power cable.

Your send data receive error will now solve.

Q. How update parameter in S300?
  1. Trace down the Black cable connected to PAX S300.
  2. You will find a ‘Triangular Port’.
  3. Here, find 'L' shape the power cable.
  4. You need to unplug the power cable.
  5. Look for ‘Red Port’ with Ethernet cable.
  6. You need to unplug the Ethernet cable too.
  7. Now wait for 10 seconds minimum.
  8. You can plug in Ethernet cable and Power cable.

Your parameter will now update.

Q. How to find Merchant id in PAX S300?
  1. Press blue colored Function key ‘F’ and the Number ‘1’ key together.
  2. Enter the password.
  3. Press green enter key.
  4. Select ‘Hosts Settings’.
  5. Enter in the password again.
  6. Press green enter key.
  7. Select ‘Host Parameters’.
  8. Then tap on ‘FDRCNV’.

Now you can go to the MID (Merchant ID).

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